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Return & Warranty Policy

Effective: November 15, 2025

Workmanship Warranty

Industrial cartridge filters sold by Air Cleaning Specialists, Inc. include a 1-year workmanship warranty. With proper documentation and review, we may repair, replace, or issue a credit/refund at our discretion.
Filters that have been installed/used are not applicable to this warranty.

Returns (Non-Defective Items)

All non-defective returns require prior written approval and are handled on a case-by-case basis. When approved, returns must meet all of the following:

Note: Custom/special/made-to-order items are typically not eligible for return.

Damaged Shipments

Please inspect deliveries upon arrival. If damage is found, refuse delivery and contact us immediately for replacement arrangements. Accepting a shipment without noting specific damage may limit our ability to file a carrier claim.

How to Request Approval

To request warranty service or a return authorization, contact ACS:
Air Cleaning Specialists, Inc.
Phone: 1-866-455-2128  |  Email: info@aircleaningspecialists.com