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Return Goods Policy


Goods purchased from our site may be returned on the following conditions:

Warranty


We warrant each new filter properly installed in a recommended application: (i) will be free from defects in material and workmanship upon delivery; and (ii) will operate in accordance with its applicable specifications for the duration identified in the specifications, or if not identified, for the duration of the filter service interval recommended by the engine manufacturer (collectively, the "Warranty").

Subject to compliance with the procedure below, we will replace any new filter that does not meet the Warranty for the specified duration. In addition, if the failure of a new filter under the Warranty directly causes damage to the engine on which it was installed, we will pay repair costs (i.e., the actual, direct damages) necessary to restore the engine to its condition immediately prior to the damage.

Claims under the Warranty must be made as follows:

(a) Notice of the filter failure must be given to us in writing promptly following discovery.

(b) The filter must be made available to us for inspection before it is opened or otherwise tampered with.

(c) The damaged engine and parts must be made available for inspection as discovered and before repairs are made.

(d) The service records for the engine must be made available for inspection and copy.

This Warranty will not apply to any filter which is not installed, changed or serviced in accordance with the engine manufacturer's recommendations or which is abused, misused or damaged.

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES, ALL OF WHICH ARE HEREBY DISCLAIMED IN FULL. IN ADDITION, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES FOR ANY REASON.

Errors


Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors. Correct prices and promotions are validated at the time your order is placed. Orders that do not comply with our terms, conditions, and limitations may be cancelled.

Despite our best efforts, items on our web site may, on rare occasion, be mispriced. If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.